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About Downtown Autogroup

Downtown AutoGroup (DAG) is a collection of 11 automobile sales and service facilities representing 12 of the most respected brands in the automotive world.

Founded by Shahin Alizadeh in the early 90s, it employs over four hundred Torontonians. The operations are predominantly in the downtown core of Toronto. As densely as downtown Toronto’s population is, we believe it is still a very closely-knit community with its own characteristics and nuances, thus giving us a very specific mandate in terms of addressing the needs of the area.

In mid 2019, DAG will launch what is essentially an urban blend of automotive retail facilities within a residential setting. The “Autoplex” as its been dubbed, will combine 7 of our brands along with some 900 residential condominium units in downtown Toronto’s Riverdale neighborhood. This North America first concept has been referred to as a “Game Changer” when it comes to the future of auto retailing.

Being located in the heart of Toronto, it is also important that we also play a role in helping the community. As such, we currently support a number of initiatives, including the new Michael Garron Hospital, The Covenant House and YWCA’s Women’s Shelter program.



 

Downtown Autogroup is committed to you


The Measure of our Success is a Satisfied Customer. We strive to:
  • Deliver exceptional value and outstanding service
  • Find better ways to serve our customers
  • Each customer is treated as the most important person in the Dealership
  • Our staff is totally committed to "Doing Business Your Way"
  • Our people make the difference

An Exceptional Customer Dealership Experience is what makes us unique. For this reason:
  • Only the most qualified professionals are hired to serve our customers
  • We take great pride in our staff knowing they will make every effort to make you feel welcome
  • We converse in your language - English, Mandarin, Cantonese, Farsi, Hindi, Punjabi, Persian, Portuguese, Spanish, German and French are spoken.
  • Whether your transportation or lifestyle needs are based on practical considerations or emotionally driven, DAG will recommend and deliver the right vehicle, at the right price.

Great after-sales service
We Practice What We Preach As If Our Livelihood Depended On It.

Most dealerships claim to offer superior service. The difference with DAG dealerships is that service excellence is what we stand for and is the cornerstone of our well-earned reputation. Here are some of the little things we do that make a big difference:
  • Fast, friendly shuttle service at every dealership
  • Complimentary car wash with every service visit
  • Customer lounges with amenities that make waiting easier
  • Value-added Loyalty Rewards Program that saves money
  • Repairs and service are guaranteed for up to 12,000 km
  • In-house collision service to return your vehicle to like new
  • Hours of operation that make sales and service convenient
  • Valet pick-up and delivery for Lexus and Infiniti service appointments

Visit the Downtown Autogroup corporate website at www.dag.cars or click here for more information about DAG's other locations.
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